Privacy Policy

1. Introduction

Welcome to Zia Spa – Kalyan Nagar. We value your trust and are committed to protecting your personal privacy. This Privacy Policy details how we handle, store, and safeguard the information collected when you visit our location, use our website (ziaspa.in), or schedule reservations via direct telephone or WhatsApp messaging.

2. Information We Collect

We collect minimal personal information to provide you with high-quality spa services and schedule your sessions efficiently:

• Personal Identifiers: Your full name, telephone number, and email address provided during booking.
• Reservation Details: Preferred massage treatment, requested appointment date, time slot, and special preferences or instructions.
• Communication Records: Direct WhatsApp inquiries or phone booking logs.

3. How We Use Your Information

Your information is used strictly for operational and client management purposes, including:

• Processing, validating, and confirming your appointment bookings.
• Sending WhatsApp or SMS confirmation messages and booking updates.
• Responding to customer service inquiries or feedback.
• Maintaining internal records to personalize your future spa experiences.

4. Information Sharing & Third Parties

We do not sell, rent, trade, or share your personal information with third-party marketing companies. When you utilize our instant booking link, your transaction occurs directly through the WhatsApp platform, subject to Meta/WhatsApp's privacy regulations.

5. Data Security

We take suitable electronic and operational precautions to guard your personal data from unauthorized access, loss, or disclosure. Access to your booking details is strictly limited to authorized Zia Spa reception personnel.

6. Contact Details

If you have any questions, updates, or concerns regarding your personal data, feel free to contact us: